Alternate Term: Line Management
Leading Canned Fruits & Vegetables Manufacturer and Distributor
Served as Director of Supply Chain Planning. Managed 21-person Department (including 7 direct reports) and $3.1M payroll. Accountable for customer service performance, demand forecasting, production planning and finished goods inventory management ($215M value) for entire division product line (2800 SKUs). Forecasted sales by SKU. Coordinated inventory replenishment activities among customer satisfaction, purchasing, plant operations, distribution centers and 3PL transportation providers. Directed movement of product from 12 internal production locations and 38 distributed manufacturers (12 offshore) to 8 DCs throughout the US.
Reduced finished goods by $33M (13%) while maintaining customer service performance. Improved SKU / DC forecast accuracy by 24%. Implemented Supply Chain Planner and Demand Fulfillment modules of i2 (now Blue Yonder) APS software, including surrounding processes and integration with JD Edwards (now Oracle) ERP software. Enhanced existing i2 (now Blue Yonder) Demand Planner implementation. Designed and implemented new allocation management process to facilitate cross-functional decision-making during periods of short supply. As a direct result, company is recognizing and deciding how to resolve short supply issues much earlier that in the past, resulting in improved customer satisfaction.
Manufacturer of Premium Chocolates
Worked with client for almost two years. Served as Interim Director of Logistics on two different occasions. Reduced Western Region transportation spend by $450K (16%) through use of pooling and alternate carriers. Managed transition to new Western Region 3PL provider, and resolved all start-up issues within 60 days of move. Developed / implemented vendor scorecard to track 3PL provider performance. Improved Eastern Region on-time delivery performance from < 60% to 90+%. Streamlined invoice audit / payment process.
Leading National Health Care Provider
Served as Interim Director of Supply Chain Operations for Southern CA. Managed supply chain supporting 13 hospitals and 145 medical clinics. Responsible for management of internal / external regional courier activity, 480+ vehicle fleet, 100K sq. ft. records retention facility and print services. Led staff of 165+ employees with an operating budget exceeding $30M annually.
Implemented policy / procedure changes and tool improvements that increased available space at records retention facility by 31% of capacity, allowing company to avoid a $5.4M overflow storage expense. Reduced transportation spend by over $400K through improved routing and renegotiation with existing vendors. Identified opportunity to reduce freight expense by $2.1M through implementation of route optimization software and conversion from external to internal couriers. Participated in sourcing of courier services, fuel and vehicle maintenance services, parking and shuttle services and document storage categories.
Conducted current state assessment of procurement capabilities (strategic procurement, supplier relationship management, procure-to-pay and demand management). Identified gaps in processes, organization and tools versus leading practices.
Canned Seafood Division of Fortune 500 International Food Manufacturer
Served as Demand / Inventory Planning Manager. Accountable for finished goods inventory ($100M value), customer service performance, and forecast accuracy for entire company product line (1000 SKUs). Coordinated inventory replenishment activities among order management, plant operations, and 3PL warehousing and transportation providers. Directed movement of goods from six manufacturing facilities (two offshore) to ten distribution centers throughout the US and Canada. Forecasted sales at the SKU level. Managed two planning analysts.
Reduced finished goods inventory by $30M (23%) while improving customer service by implementing a time-series based sales forecasting system, instituting forecasting and production planning metrics, establishing / implementing policies to fully utilize integrated systems capabilities, improving inventory balance integrity, and consolidating DCs. Implemented Demand Forecasting, Inventory Planning, DRP and Deployment modules of American Software (now Logility) APS software.
Pet Food Subsidiary of a Multinational Food Producer
Served as Sales Forecasting Supervisor. Forecasted sales at SKU level of entire company product line (2500 SKUs). Forecasts were used to manage finished goods and raw materials inventories, plan production and forecast / monitor corporate financial performance. Position involved frequent contact with corporate executive staff and all functional areas of the organization.
Developed and implemented sales forecasting procedures and techniques for entire company product line. Improved sales forecasting accuracy by 10%, resulting in reduced inventories, improved customer service and more predictable financial performance.