Alternate Terms: Supplier Management, SRM
Manufacturer of Premium Chocolates
Worked with client for almost two years. Served as Interim Director of Logistics on two different occasions. Reduced Western Region transportation spend by $450K (16%) through use of pooling and alternate carriers. Managed transition to new Western Region 3PL provider, and resolved all start-up issues within 60 days of move. Developed / implemented vendor scorecard to track 3PL provider performance. Improved Eastern Region on-time delivery performance from < 60% to 90+%. Streamlined invoice audit / payment process.
Dried Fruit and Juice Manufacturer
Led project team that evaluated performance of company’s primary third party logistics (3PL) provider. Project focused on evaluating provider’s effectiveness in the areas of order fulfillment, customer service, transportation management, warehousing, finished goods inventory management, invoicing and accounts receivable. Also performed network analysis to determine if reducing the number of DCs would lower total delivered costs. Established that remaining with current 3PL provider in existing network would result in lowest total costs, while bringing these activities in-house would increase logistics expenses by over $1.8M annually. Identified a variety of process, policy and systems improvements that are expected to yield approximately $1M in annual savings.
Rapidly Growing Organic Meat and Poultry Producer
Led process to identify and select 3PL partner to provide cold storage warehousing and order fulfillment services for the CA market. Evaluated over 100 potential locations. Ultimately selected provider in the San Francisco Bay area. Evaluated carriers to provide TL / LTL transportation services.
Helped client evaluate various ERP tools (Oracle NetSuite, JustFood) and select provider to implement chosen package. Defined detailed future state S&OP requirements, and evaluated various package capabilities (Blue Ridge, Kinaxis, Adexa, DemandCaster, JustFood) to meet these needs.
Leading Canned Fruits & Vegetables Manufacturer and Distributor
Served as Director of Supply Chain Planning. Managed 21-person Department (including 7 direct reports) and $3.1M payroll. Accountable for customer service performance, demand forecasting, production planning and finished goods inventory management ($215M value) for entire division product line (2800 SKUs). Forecasted sales by SKU. Coordinated inventory replenishment activities among customer satisfaction, purchasing, plant operations, distribution centers and 3PL transportation providers. Directed movement of product from 12 internal production locations and 38 distributed manufacturers (12 offshore) to 8 DCs throughout the US.
Leading National Health Care Provider
Served as Interim Director of Supply Chain Operations for Southern CA. Managed supply chain supporting 13 hospitals and 145 medical clinics. Responsible for management of internal / external regional courier activity, 480+ vehicle fleet, 100K sq. ft. records retention facility and print services. Led staff of 165+ employees with an operating budget exceeding $30M annually.
Reduced transportation spend by over $400K through improved routing and renegotiation with existing vendors. Identified opportunity to reduce freight expense by $2.1M through implementation of route optimization software and conversion from external to internal couriers. Participated in sourcing of courier services, fuel and vehicle maintenance services, parking and shuttle services and document storage categories.
Conducted current state assessment of procurement capabilities (strategic procurement, supplier relationship management, procure-to-pay and demand management). Identified gaps in processes, organization and tools versus leading practices.
Fortune 500 Manufacturer of Office and Consumer Products
Assessed company’s direct procurement activities supporting innovation. Identified process, organization and IT gaps in internal engagement, supplier relationship management (SRM), category management and strategic sourcing activities versus leading practices. Implemented cross-functional process and organization improvements that will reduce time to market, foster increased competition among suppliers and improve company’s “customer of choice” status.
Assisted procurement group with day-to-day sourcing responsibilities. Categories sourced include specialty paper and various purchased office products manufactured in China (binders, dividers, sheet protectors, desk accessories, journals, notebooks, planners, calendars, file folders, accordion files and pockets).